Carli Suspension 3" Commuter 2.0 Suspension System 2010-2020 Ram 2500 / 2010-2012 Ram 3500 6.7L Cummins

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Return Policy

82 Diesel would like for you to shop with confidence. Customer satisfaction is our number one goal. If you are not satisfied with your purchase for any reason, return the item within 30 days from the date received for an exchange, store credit, or credit depending on the products condition. Anything after the 30 days we will handle it case by case

Shipping Is Not Refundable.
RMA #'s are only valid for 30 days. After 30 days customers have to request and have a new RMA # approved.

Defective Items
In the event an item arrives in an unacceptable condition as a result of a manufacturer defect, 82 Diesel will go above and beyond to resolve the issue. Follow our Return Procedure to easily handle any returns.

Damaged Items
82 Diesel thinks USPS, UPS, and FedEx are great! However, in the event a package appears damaged during shipping, please take pictures of everything and contact us to get it taken care of.

Exchanges
Items in new condition (including original packaging, paperwork, hardware and instructions) may be returned for exchange. No restocking fee will be charged on exchanges. The customer is responsible for the original shipping charge.

Warranty
82 Diesel does not manufacture any of the products they carry and therefore do not imply nor offer any warranty on them. All product warranties if any, implied have been done so at the discretion of the manufacturer. If you need warranty assistance on any product you’ve purchased, please contact the manufacturer directly.

Cancellation Policy
Once an online or phone order is placed, it is processed in a timely manner. Should you have the need to change part or all of your order, you must call and speak to someone in our Order Department. Requests to change part or all of an order will be accommodated only if the order has not yet been processed and sent to the warehouse for shipping. If your order has already been processed, you will need to follow the steps for a RMA # request outlined in our Return Policy. In some cases, additional charges may be incurred (i.e. to stop a package already in transit, restocking fee, etc.) but those will be reviewed and discussed with the customer before they are applied.